Do you have a complaint? Are you finding it difficult to do some bank transactions? Or do you want to block your account quickly? Here’s an article with the best ways to reach out to Access Bank Customer Care Services.

Access Bank Customer Care
Access Bank Plc

Access Bank is one of the accredited commercial banks in Nigeria. It has the largest assets than any other bank in Nigeria, and with over 42 million customers, it beats every other bank in Africa by customer base.  

With this, Access Bank plc has been working tirelessly to give only the best services to its customers which includes timeless customer care services. 

This article aims to help you know how you can get across to the Access Bank Customer care providers as fast as possible.

If you’re an access bank customer or you intend to be one, read this article. It will help you know how to easily reach out to your bank customer care and make bank transactions.

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Access Bank Nigeria Customer Care Contact

Access Bank Customer Care
Access Bank Customer Care

You can reach out to Access bank customer service in 4 ways. If you have any problems, you can use either way, and you’ll be fine.

Many bank issues can be settled from the comfort of your home or office and you may not need to get to the bank anymore. However, if it gets serious, you may have to visit the Access Bank closest to you.

Here are the ways you can reach out to Access Bank Customer care.

Contact Access Bank Customer Care Via Phone Number

This is the easiest way to contact customer service. Although you may have to wait for some minutes or maybe an hour before you get a reply, you will have your reply immediately after your call is picked

Here are the access bank customer care numbers

  • +234 1- 2712005-7
  • +234 1- 2802500
  • 07002255222377

This is not the best method to contact customer service if you are an average customer because the calls are not toll-free, and it can take some time before you get attended to.

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Contact Access Bank Customer Care Via Email

Here’s another method you can use to contact your bank customer care. 

This is a good way to go if you have any pressing complaints. Contact them by sending a message to 

[email protected]

Remember to send your bank details (name, account number, phone number) and your complaint.

Contact Access Bank Customer Care Via Social Media

You can contact access bank through their social media accounts, which include Facebook and Twitter.


Twitter is one of the fastest ways to contact companies these days. Access Bank keeps its Twitter alive and working. If you have a pressing problem, contact Access Bank Customer care @



Access Bank is also on Facebook, and that is another easy way to contact them. You can visit their official Facebook page


Contact Access Bank Customer Care Online

If you like the online method, it is even easier. You can visit Access Bank contact us page, fill in the simple form there, and register your complaint.

The form has the following sections for you to fill 

  • First name
  • Last name
  • Customer, Prospect, Business, Non-Profit, Job Candidate
  • Email
  • Phone Number
  • Preferred contact method
  • State
  • Comment or questions 

You will get a reply by email or SMS telling you how to resolve the issue.

Contact Access Bank Customer Care Via Live Chat

Live chat is the best method to contact customer care because you can explain to them one-on-one, and you do not have to wait a long time.

If you like to contact them through live chat, click the link below


Access Bank Customer Care Support Services 

Your customer care support services you can get through any of the methods mentioned above, including:

  • Request to block ATM card
  • Request to check Account Balance
  • Request for Account History or statement of account
  • Inquiry of Access Bank Products and services
  • Complaint of access to Bank products and services.
  • ATM card-related issues
  • Request to reset mobile banking password
  • Validation and invalidation of cheque transactions

Note that if you have tried all the possible means to reach out to access bank customer care, do well to visit anyone closest to you. If you smell anything usual or seem to distrust the process, visit their closest branch.


FAQ on Access Bank Customer Care

Is Access Bank in Uk?

Access Bank also has branches scattered all over the UK. Its head office is located in London. So if you are planning to relocate to the UK, then with Access Bank, you’ll have fewer transaction troubles. 

How do I open an Access Bank Account?

To open an Access Bank account, visit the nearest access bank, or you can do it online by visiting the access bank contact center. You can also call *904# to open an account.

However, note that you will still need to go to the bank to activate and effectively use your account.

What is Access Bank Shortcode?

*904# is the USSD banking code for Access Bank. It has many options. Once you dial it, you can use it for transfers, buy airtime for yourself or others, check your account balance, and pay bills.

There are several ways you can reach out to customer services without going to the bank. The article outlines 5 working ways. Do well to read it. If you have, then share it with someone else. The knowledge is for everyone.

Check out other interesting articles on this website. You might find a better way to do bank transactions. 

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