What do you do when you’re unable to remember your MTN number?
In today’s fast-paced age, forgetting something as basic as your mobile number can seem irresponsible, but it happens often and it is nothing to be ashamed of.
The best part is there are even easy and reliable ways to get back your number, and that’s what we’re here to tell you.
MTN is famous for being one of the biggest telecommunications services in Nigeria, and Africa at large. They have been around since 1994, and though some might have differing opinions, MTN remains the best service for making calls and browsing the internet.
Other networks in use include Airtel, 9Mobile (formerly Etisalat) and Glo. However, today we shall be discussing how to check your MTN number from the comfort of your mobile device.
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MTN Sim Registration and Activation
How do you register your MTN number for use? Well, it’s a straightforward process. Visit any MTN shop/dealer outlet close to you and get your sim card registered for free.
After successful registration, your sim will be activated and you can begin using it to make calls and browse the internet.
The MTN e-sim feature is also available for those who want a non-physical sim. Go to the nearest MTN shop and request an e-sim. The process is fast and easy. After successful registration, the agent will show you how to activate your e-sim.
For those who already registered a sim and had it misplaced, there’s a retrieval feature known as a “sim swap”, which allows a registered user to retrieve his or her stolen line. This service is free of charge, provided you visit the nearest MTN shop/dealer outlet.
We repeat: Visit an MTN Shop in order to be able to get all these services for free. If you were to warrant the services of a roadside partner, it might cost you a token.
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Sim Toolkit
Upon successfully activating your sim, this is a catalogue of services available for you. The sim toolkit menu is usually found among your phone’s applications.
With this sim toolkit, you can change tariff plans, activate caller tunes and access a host of other services without much hassle.
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How to Check Your MTN Number
Generally, there is more than one way to check your MTN number when you forget it. And the best part is that all these ways don’t cost you anything to employ.
Now, step by step, we shall examine the ways you can check your MTN number without much hassle.
USSD CODE
Due to the recent changes enforced across all telecommunications platforms by the NCC, it is possible that some of the codes listed below might not work. However, you can still try some of the other methods that will be explained in this article.
Quick and easy access codes to check your MTN number:
- *123*1*1#
- *663#
If you want to check your mobile number from the comfort of your mobile device without having to use the MTN app (for those without smartphones), then this is one of the easiest ways to do it.
MTN APP
This is another easy method of checking your MTN number.
Simply head to the Google Play Store or App Store (iOS) to download the myMTN app.
Log in, fill in your credentials, and your mobile number will be displayed at the top of the screen.
Easy and reliable.
The only issue with this method is that you might need your phone number to log into the app, which means without it, you might not be able to use this method.
MTN PORTAL
You can retrieve your MTN number using the MTN self-service portal, which is available 24/7.
The only problem with this method is that it requires you to sign into the website with your phone number which means if you don’t already know the number, you could be in a bind.
ALTERNATIVE METHODS OF NUMBER RETRIEVAL
Another means of identifying your number (which most people won’t immediately think about is using your phone to call someone close to you.
Never underestimate the importance of always having credit. When you dial the person and they respond, have them call out the number for you and gbam! You have gotten your MTN number.
You can also visit the nearest MTN shop and have them retrieve your MTN number for you. Of course, you will need the following:
- Phone number (not necessary if you don’t remember it)
- NIN number
- Full name
- Date of birth
- State of origin
- Mother’s maiden name
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International Roaming
If you want to do international roaming on MTN, do the following:
- Check roaming service: Use the MTN app or dial *135# and *136# option 5 for self-service
- Purchase a bundle: Use *136# to purchase an MTN Hello World bundle, or dial 1315# or 1234# to subscribe to a roaming bundle
- Subscribe to a TravelPass plan: Use the myMTN NG app, dial 3126#, or visit the roaming desk at the airport
- Confirm eligible TravelPass destinations: After arriving at your destination, you will receive a welcome notification on available roaming offers
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Lost or Stolen Device Issues
If you happen to misplace your phone for one reason or the other, the first thing you need to do is visit the nearest MTN shop/dealer outlet so that you can have them block that number.
This prevents you from getting hacked and protects your financial accounts from external sabotage.
After you have blocked your sim, you can activate another sim (with the same number) using the MTN sim swap feature. The sim may take a few minutes to start working again.
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Let’s Wrap This Up!
Checking your MTN number (when you do not know it offhand) might seem like a daunting task, but it is very easy.
Just follow the steps outlined in the article and you will be able to check your MTN using a variety of methods.
If there are any questions, post them below.
FAQ
Can I retrieve a number that wasn’t registered by me?
No, you cannot retrieve a number that wasn’t registered by you. You can only retrieve a number that belongs to you.
How do I retrieve my MTN number?
There are a host of methods available to you. You can either visit the shop or use the USSD codes or the MTN App of the self-care portal/website.
What are the requirements for SIM card retrieval?
Kindly visit any MTN service centres or connect stores nearest to you with the following: Phone Number, NIN Number, full name, date of birth, state of origin and mother’s maiden name.
What are the four categories of information that can be retrieved from a SIM card?
Information that can be retrieved falls into four categories:
Service-related data, such as identifiers for the SIM card and the subscriber.
Call data, such as numbers dialed.
Message information.
Location information.
How can I recover my lost SIM card number?
Contact your service provider: Reach out to your mobile service provider and explain that you have lost your SIM card and need to retrieve your SIM card number for a new SIM card.
